This module is designed to exposes students on delivering outstanding customer service. It will allow students to gain general principles of customer service including skills, knowledge, attitudes, and behaviors pertinent to the professional development of the student. Student should be able to managing tourist dissatisfaction whilst adapt the challenging in hospitality culture.
- Teacher: KU ZUZARMIZA BINTI KU ZULKIFFLI Mrs
- Teacher: NOR AZLINA BINTI MOHD MIZUAN PN
- Enrolled students: 11